Kenneth Dailey is a degreed Industrial Engineer and has been certified as a Six Sigma Black Belt by the ASQ (American Society for Quality). He has more than twenty years of manufacturing experience in fields as diverse as Circuit Cards, Electromechanical Assemblies, Machine Shops and Sheet Metal Fabrication. His straight forward, common language and simple writing style easily lends itself to a wide spectrum of readers.
Jill Rossiter
Jill Rossiter, the author of The APA Pocket Handbook, is a highly experienced and recognized expert in the field of English Composition. Her credentials include a BA in English Literature (Cum Laude) and an MA in English Literature (WSU). Jill has been involved in creating numerous conventional and online English learning systems for organizations as diverse as the Intensive English Institute, Independent Study in Idaho, and the University of Phoenix. She is a firm believer in keeping instructions simple, and has a straight-forward, easy-to-comprehend writing style.